DronaHub Terms of Service

Applicability

These terms and conditions (hereinafter “T&Cs”) govern the contractual relationship between Prism Digital Technology (hereinafter “DronaHub”, “DronaHub Platform”, “we”, “us”, “our”) and the users of its services (“customer”, “user”).

Subject of the Contract

The services provided by DronaHub and as such subject to this T&Cs, include the use of the DronaHub platform during a trial phase and as a paying customer and the moves board application. The services provided by DronaHub are especially designed to support coaches, trainers, teachers and other relevant service providers in the management, performance and analysis of their service, trainees and own organisation.

For this purpose, DronaHub offers its users free platform trials and different subscription packages that differ in pricing and extent of functionalities. The prices and functionalities can be adjusted by DronaHub anytime without providing previous notice to the user.

Conclusion of the Contract

In order to use the services of DronaHub, it is required to register and open a user account. The user assures that all data which he/she is obliged to provide during registration is true and complete. In addition, the user assures to keep the password chosen secret.

Creating a paid subscription in the platform constitutes the user’s binding offer to conclude a contract. During the registration process, the users are asked to agree to these T&Cs and DronaHub’s privacy policy.

Trial subscription

DronaHub offers a defined trial subscription. This trial subscription allows the free use of the DronaHub services for a limited time. The registration for the free trial also constitutes the conclusion of a contract.

If a trial is not converted into a subscription within a month after expiry of the trial, DronaHub is allowed to delete the user account and all data linked to it. The trial subscription can only be used once for each user.

Obligations of the User

The customer is obliged to pay the respective subscription fees for the use of our services.

Subscriptions that are directly closed in the DronaHub platform are automatically debited on a monthly , quarterly or annual basis, depending on the selected subscription type. It is the obligation of the user to pay the due amount. If the user is unable to pay the charges by the defined due date, the user account will be blocked until the payment could be successfully processed.

The user is not allowed to upload and/or make publicly available copyrighted, trademark protected or otherwise protected third party content, e.g. pictures, videos, animations, texts or drawings via the services provided by DronaHub – unless the third party concerned has expressly agreed to this.

The content uploaded and/or published by users is not checked by DronaHub for legality, accuracy, completeness or expediency. In this respect, the user uploading the content is solely responsible and has to ensure that the content is legal, does not violate applicable laws and does not infringe any third party rights. It is the responsibility of the user to obtain consent from third parties (e.g. players) to enter / upload their personal information to our applications.

Upon becoming aware of any violation of law, such content will be deleted immediately by DronaHub.

Cancellation Right / Cancellation Policy

Customers have the right to cancel the contract concluded between them and DronaHub anytime without giving reasons. The customers can exercise the cancellation right by unsubscribing in the DronaHub platform or by sending an e-mail to support@DronaHub.com

Term and Termination of Contract

The term of the contract between DronaHub and the user is not limited. The user may terminate the contract according to the Cancellation Policy clause. If the subscription fee it automatically charged it is the responsibility of the customer to cancel the subscription before the next annual or monthly payment is processed. DronaHub is not obliged to refund payments in cases of late subscription cancellations.

If a customer is in violation of any clause outlined in the “Prohibited Use” or “Obligations of the User” clauses, DronaHub is allowed to block the customer and its user accounts with immediate effect.

Upon termination of the account the customer and its users will be provided option to extract the data with 7 days of termination. Beyond 7 days, the customer may lose all access to the services and any portions thereof, incl. the data and content.

The above provisions shall not affect the right of both parties to terminate the contract for good cause.

Changing a Subscription

A change of the subscription package (upgrade or downgrade) is possible at any time. In such case, the subscription fee will be adjusted to the new fee in the subsequent billing period (month / year).

In the case of a subscription change, DronaHub is not obliged to refund payments already received from the customer (e.g. if a customer downgrades a paid annual subscription after six months).

Prohibited Use

The customer may use the website only for lawful purposes and in accordance with these Terms and Conditions. The customer agrees not to use the website:

In any way that violates any applicable federal, state, local or international law or regulations.

To save or upload data to our services that violate data protection laws, that is illegal or that is in any other form unethical or inappropriate (e.g. Bullying, Harassment, Defamation).

To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of our services, or which, as determined by us, may harm DronaHub or users of the services.

Use the services in any manner that could disable, overburden, damage or impair the service.

Use any robot, spider or other automatic device, process or means to access the services for any purpose, including monitoring and copying our digital solutions or any of its material / content.

Use any manual process to monitor or copy our digital solutions and any of its material / content or for any other unauthorized purpose without our prior written consent.

Use any device, software or routine that interferes with the proper working of our services, incl. introducing any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.

Data Privacy and Protection

Unless otherwise specified, DronaHub and its customers must adhere to the DronaHub Privacy Policy.

Reference

We assume that we are allowed to refer to the present customer relationship in an appropriate form on our website and in publications (e.g. logo placement, reference lists) after the payment of a subscription, limited to the period of use of DronaHub. If the customer does not agree with this, we kindly ask for a corresponding note.

Services for other customers

DronaHub provides services to a variety of coaches and clubs. Therefore, it is possible that some of our customers may be in direct competition with each other or have interests that conflict. The present business relationship does not prevent or restrict us from providing services to other customers. However, DronaHub has to implement appropriate internal policies and procedures to ensure that the information we receive as a result of providing our services is kept confidential both internally and from other customers.

Amendments of these T&Cs

These T&Cs can be amended by DronaHub at any time without giving reasons. In such case, DronaHub will inform the user in time about the amendments in the T&Cs. If the user does not object to the validity of the new T&Cs within 14 days after notification, the amended T&Cs are considered accepted by the user. DronaHub will inform the user in the notification about his/her right of objection and the implication of the objection period.